What do I need to go to a Zumba® Fitness class?
All you need is comfortable workout clothes, a supporting pair of sneakers (cross trainers are best), a towel, plenty of water, and your smile!
I haven’t exercised in a long time, will I be able to participate in a Zumba® Fitness class?
Absolutely! Zumba® Fitness is a combination of simple moves that anyone can follow. The instructor will usually demonstrate modifications to the steps so that anyone can enjoy Zumba® Fitness classes!!! If you feel uncomfortable or unsure about which class to take, you can call us at +1-347-709-2582 and we will help you identify the best class for your fitness level.
I have no rhythm, can I still attend a Zumba® Fitness class?
Zumba® Fitness Instructors will teach you the steps to their routines. However, you don’t have to be able to dance to participate in Zumba® Fitness classes. As long as you are moving and having fun, you are doing well!
What do I need to know about facilities where classes are conducted?
Z Club NY conducts its classes at third party facilities. Access to Z Club NY customers is limited to studio space during class sessions. Z Club NY customers may use service facilities such as showers, dressing rooms, and towel service. Z Club NY customers ARE NOT AUTHORIZED to use third party equipment, machines, or other unless expressly authorized by said third party through a membership agreement or product purchase with / from third party.
What is Z Club NY’s cancellation policy?
Our cancellation policy is to request for our customers to cancel a class that they are signed up for but can’t attend up to 2 hours before the class starts. Failure to do so will result in the session being deducted from your account. Customers who hold unlimited packages will be charged a $10 cancellation fee. Please bear in mind that when you sign up for a class your spot is reserved in that class and you might might be taking away somebody’s opportunity to participate if classes are full and you don’t attend.
Can I extend the expiration date of my package?
If you have remaining classes on your package and the expiration date is approaching, you can request a one month extension date on your classes for a $10 fee. To do so, please contact us at +1-347-709-2582 or firstname.lastname@example.org.
How does the class waitlist work?
The waitlist feature allows you to stand by for the chance of an opening in a fully-registered class. Once a class fills up, this feature allows you to place your name on the waitlist. If a spot opens up and you are added to a class from the waitlist, you will receive a Reservation Confirmation Auto Email (up to 2 hours before the class start time). Please make sure your email address is up to date on your profile in the system.
How do I access the MindBodyOnline reservation system for classes?
On the Z Club NY website, click LOGIN on the menu bar to access the system
- You can buy classes online or sign up for a class if you already have a package
- You can signup for classes quickly by directly clicking Sign Up on the class schedule
- If it is your first time logging into the system but have taken a class with us before, the system will automatically identify you by your first and last name. You will be prompted to enter your email address and will be emailed a link to reset your password.